Amazon Recruitment | Package 2.81 Lakhs | Any Graduate can Apply

Description

An Amazon Customer Service Associate is an essential part of our mission to ship well timed, accurate {and professional} customer support to all Amazon clients.  This important position requires an action-oriented, versatile problem-solver who will help clients in expediting orders and correcting post-sales issues. Associates talk with clients primarily via Telephones and make the most of quite a lot of software program instruments to navigate buyer accounts, analysis and overview policies, and talk efficient options in enjoyable and fast-paced surroundings.

Information and Expertise Required

Communication Expertise:
• Wonderful communication abilities (written and verbal)
• Capability to speak appropriately and clearly with all clients
• Wonderful documentation abilities
• Good comprehension abilities – skill to obviously perceive and state the problems clients current
• Capability to pay attention – comply with clients points without distraction to decision
• Good composition abilities – skill to compose a grammatically appropriate, concise, and correct written response
• Work efficiently in a staff atmosphere, in addition, to independently

Computer Knowledge/Abilities:
• Capability to make use of a desktop pc system
• Familiarity with Home windows XP, Microsoft Outlook, Microsoft Word, and Web Explorer
• Wonderful typing abilities
• Demonstrates an understanding of the Web, Amazon.com web site, and competitor web sites
• Demonstrates a capability to efficiently navigate web sites
• Demonstrates proficient information for e-mail purposes
• Demonstrates a capability to study in various media
• Capability to efficiently adapt to adjustments within the work atmosphere

Customer Focus:
• Glorious customer support abilities, together with sustaining deal with the client subject in a  fast-paced atmosphere
• Capability to empathize with and prioritize buyer wants
• Demonstrates interpersonal abilities with various buyer base
• Demonstrates conflict decision, negotiation, and de-escalation abilities
• Demonstrates possession to resolve difficult buyer issues, escalating when needed
• Capability to find out buyer wants and supply acceptable options
• Keep common and dependable attendance, together with each day schedule as assigned
• Versatile with the working schedule; could also be anticipated to work weekends, holidays, and occasions
• Capability to work additional time as required by enterprise – as a lot as 60 hours every week, most frequently occurring within the weeks surrounding the Christmas vacation season

Problem Fixing Abilities:
• Efficient downside-fixing abilities together with resolution-making, time administration, and rapid prioritization of duties as assigned
• Capability to method issues logically and rationally
• Motion oriented and self-disciplined
• Organized and detail-oriented
• Capability to shortly and successfully prioritize work time in numerous departments to satisfy enterprise want
• Capability to take care of composure in extremely escalated conditions
• Certified candidates will probably be comfy in a multi-tasking, high-energy atmosphere.  They are going to be inventive and analytical problem solvers with an ardor for glorious customer support.

Amazon Flex / Delivery Agent:

• Make ₹120 – ₹140 per hour by delivering packages and deliver the Packages to the customers with Amazon Flex Program.
• For that you only Need a Bike and an Android Phone

• Work only when you are free

• Organized and detail-oriented

BASIC QUALIFICATIONS

{Qualifications} Required
Minimal qualification is 10 + 2. Any graduate/ PG is eligible to use it.

1. Have to be fluent in English communication and prepared to work in night time shift
2. Candidates who’ve utilized in the final 3 months and pursuing daily schooling should not eligible.
3. You Need a Bike and an Android Phone for Amazon Flex

Areas (Work From Workplace Job; Candidate will probably be working from residence till the pandemic state of affairs & requested to work from workplace submit pandemic. Candidates should be residing in these cities to be eligible)

1. Bangalore
2. Chandigarh
3. Coimbatore
4. Hyderabad
5. Indore
6. Bhopal
7. Jaipur
8. Kolkata
9. Lucknow
10. Mangalore
11. Noida
12. Pune
13. Across India

Wage:
2,17,000 to 2,81,000 Per Annum

Further Advantages Provided Excluding the package deal:

• Zeta Meal Card – INR 1100/month i.e. 13,200/- PA
• Medical health insurance profit 5 LPA
• Evening Shift Allowance – INR 150/Evening\
• Time beyond regulation Allowance as per firm coverage

Web Allowance (Solely earn a living from home) – as much as INR 1250

 

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